
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
General Information
General Information
General Information
General Information
What products does Blue Whale Granites offer?
We specialize in premium natural granite and marble, meticulously sourced from our own quarries and the finest global sources. Our stones are crafted to perfection, catering exclusively to commercial and wholesale clients, ensuring timeless elegance, superior durability, and unmatched quality.
What products does Blue Whale Granites offer?
We specialize in premium natural granite and marble, meticulously sourced from our own quarries and the finest global sources. Our stones are crafted to perfection, catering exclusively to commercial and wholesale clients, ensuring timeless elegance, superior durability, and unmatched quality.
What products does Blue Whale Granites offer?
We specialize in premium natural granite and marble, meticulously sourced from our own quarries and the finest global sources. Our stones are crafted to perfection, catering exclusively to commercial and wholesale clients, ensuring timeless elegance, superior durability, and unmatched quality.
What products does Blue Whale Granites offer?
We specialize in premium natural granite and marble, meticulously sourced from our own quarries and the finest global sources. Our stones are crafted to perfection, catering exclusively to commercial and wholesale clients, ensuring timeless elegance, superior durability, and unmatched quality.
Why should customers choose your products?
Why should customers choose your products?
Why should customers choose your products?
Why should customers choose your products?
What is your experience in the granite and marble industry?
Since 2019, we have been a leading name in the luxury stone industry, delivering exquisite craftsmanship, impeccable quality control, and an unwavering commitment to excellence.
What is your experience in the granite and marble industry?
Since 2019, we have been a leading name in the luxury stone industry, delivering exquisite craftsmanship, impeccable quality control, and an unwavering commitment to excellence.
What is your experience in the granite and marble industry?
Since 2019, we have been a leading name in the luxury stone industry, delivering exquisite craftsmanship, impeccable quality control, and an unwavering commitment to excellence.
What is your experience in the granite and marble industry?
Since 2019, we have been a leading name in the luxury stone industry, delivering exquisite craftsmanship, impeccable quality control, and an unwavering commitment to excellence.
Do you cater to residential, commercial, or wholesale clients?
Do you cater to residential, commercial, or wholesale clients?
Do you cater to residential, commercial, or wholesale clients?
Do you cater to residential, commercial, or wholesale clients?
Product Information
What types of granite, marble, and onyx do you offer?
What types of granite, marble, and onyx do you offer?
What types of granite, marble, and onyx do you offer?
What types of granite, marble, and onyx do you offer?
Why should customers choose your products?
Why should customers choose your products?
Why should customers choose your products?
Why should customers choose your products?
Do your stones come in custom sizes?
Do your stones come in custom sizes?
Do your stones come in custom sizes?
Do your stones come in custom sizes?
Are your products supplied as finished slabs?
Are your products supplied as finished slabs?
Are your products supplied as finished slabs?
Are your products supplied as finished slabs?
Are your stones natural or engineered?
Are your stones natural or engineered?
Are your stones natural or engineered?
Are your stones natural or engineered?
What finishes are available?
What finishes are available?
What finishes are available?
What finishes are available?
Are your products certified for quality?
Are your products certified for quality?
Are your products certified for quality?
Are your products certified for quality?
What is the quality of your materials?
What is the quality of your materials?
What is the quality of your materials?
What is the quality of your materials?
Maintenance & Installation
How should customers maintain granite and marble surfaces?
How should customers maintain granite and marble surfaces?
How should customers maintain granite and marble surfaces?
How should customers maintain granite and marble surfaces?
Do you provide installation services?
Do you provide installation services?
Do you provide installation services?
Do you provide installation services?
How long does installation take?
How long does installation take?
How long does installation take?
How long does installation take?
Are there recommended cleaning products?
Are there recommended cleaning products?
Are there recommended cleaning products?
Are there recommended cleaning products?
How should customers prepare for installation?
How should customers prepare for installation?
How should customers prepare for installation?
How should customers prepare for installation?
What should customers avoid?
What should customers avoid?
What should customers avoid?
What should customers avoid?
Sourcing & Availability
Do you have your own quarry?
Do you have your own quarry?
Do you have your own quarry?
Do you have your own quarry?
What is the availability of materials?
What is the availability of materials?
What is the availability of materials?
What is the availability of materials?
Where are your stones sourced from?
We source from the world’s most renowned quarries, including those in India, Italy, Brazil, and other prestigious locations, ensuring an exceptional variety of superior-quality stones.
Where are your stones sourced from?
We source from the world’s most renowned quarries, including those in India, Italy, Brazil, and other prestigious locations, ensuring an exceptional variety of superior-quality stones.
Where are your stones sourced from?
We source from the world’s most renowned quarries, including those in India, Italy, Brazil, and other prestigious locations, ensuring an exceptional variety of superior-quality stones.
Where are your stones sourced from?
We source from the world’s most renowned quarries, including those in India, Italy, Brazil, and other prestigious locations, ensuring an exceptional variety of superior-quality stones.
Customization
Do you offer customization for sizes, finishes, or designs?
Do you offer customization for sizes, finishes, or designs?
Do you offer customization for sizes, finishes, or designs?
Do you offer customization for sizes, finishes, or designs?
How can customers request a custom order?
How can customers request a custom order?
How can customers request a custom order?
How can customers request a custom order?
What is the lead time for custom orders?
Custom orders typically require one month, depending on the complexity and quantity required.
What is the lead time for custom orders?
Custom orders typically require one month, depending on the complexity and quantity required.
What is the lead time for custom orders?
Custom orders typically require one month, depending on the complexity and quantity required.
What is the lead time for custom orders?
Custom orders typically require one month, depending on the complexity and quantity required.
Minimum Order Quantity & PricinG
What is the Minimum Order Quantity (MOQ) for any material?
What is the Minimum Order Quantity (MOQ) for any material?
What is the Minimum Order Quantity (MOQ) for any material?
What is the Minimum Order Quantity (MOQ) for any material?
What is the pricing of your materials?
What is the pricing of your materials?
What is the pricing of your materials?
What is the pricing of your materials?
Shipping & Delivery
Do you ship internationally?
Do you ship internationally?
Do you ship internationally?
Do you ship internationally?
Are there additional shipping charges?
Are there additional shipping charges?
Are there additional shipping charges?
Are there additional shipping charges?
How long does delivery take?
How long does delivery take?
How long does delivery take?
How long does delivery take?
How are products packaged for safe delivery?
How are products packaged for safe delivery?
How are products packaged for safe delivery?
How are products packaged for safe delivery?
Returns & Refunds
What is your return policy?
What is your return policy?
What is your return policy?
What is your return policy?
Are refunds or replacements available for custom orders?
Are refunds or replacements available for custom orders?
Are refunds or replacements available for custom orders?
Are refunds or replacements available for custom orders?
What if a product arrives damaged?
What if a product arrives damaged?
What if a product arrives damaged?
What if a product arrives damaged?
Contact & Support
How can customers get in touch for inquiries or support?
How can customers get in touch for inquiries or support?
How can customers get in touch for inquiries or support?
How can customers get in touch for inquiries or support?
Is live chat available?
Is live chat available?
Is live chat available?
Is live chat available?
What are your customer support hours?
What are your customer support hours?
What are your customer support hours?
What are your customer support hours?
SOCIAL MEDIA
LOCATIONS
Japan
CONTACT US
No. 4305, 3rd floor, High Point 4, No. 45, Palace Road, Bangalore, Karnataka,
India - 560001
info@bluewhalegranites.com
+91 9900710707
Liaison Office in Japan
The EARTHLING Co., Ltd.
Blue Whale Granites Liaison Office
Ginza Fugetsudo Bldg. 5th Floor
6-6-1 Ginza, Chuo-ku
Tokyo JAPAN, 104-0061
Phone: 03-6215-8324
bwg-lo@earthling.co.jp
bwg-japan@bluewhalegranites.com
SOCIAL MEDIA
LOCATIONS
Japan
CONTACT US
No. 4305, 3rd floor, High Point 4, No. 45, Palace Road, Bangalore, Karnataka,
India - 560001
info@bluewhalegranites.com
+91 9900710707
Liaison Office in Japan
The EARTHLING Co., Ltd.
Blue Whale Granites Liaison Office
Ginza Fugetsudo Bldg. 5th Floor
6-6-1 Ginza, Chuo-ku
Tokyo JAPAN, 104-0061
Phone: 03-6215-8324
bwg-lo@earthling.co.jp
bwg-japan@bluewhalegranites.com
SOCIAL MEDIA
LOCATIONS
Japan
CONTACT US
No. 4305, 3rd floor, High Point 4, No. 45, Palace Road, Bangalore, Karnataka, India - 560001
info@bluewhalegranites.com
+91 9900710707
Liaison Office in Japan
The EARTHLING Co., Ltd.
Blue Whale Granites Liaison Office
Ginza Fugetsudo Bldg. 5th Floor
6-6-1 Ginza, Chuo-ku
Tokyo JAPAN, 104-0061
Phone: 03-6215-8324
bwg-lo@earthling.co.jp
bwg-japan@bluewhalegranites.com